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Artificial intelligence in nursing education 1: strengths and weaknesses

educational chatbot examples

A passionate and committed teacher, cannot be replaced by an AI chatbot, but it can undoubtedly enhance the overall learning process. For the education market, chatbots are used as both a data collection and delivery tool. To get the results they want, students can input all of their data and information.

educational chatbot examples

Our AI student would have achieved a Grade 7 in their history GCSE — equivalent to a low A grade under the former marking system. By clicking Sign up you confirm that your data has been entered correctly and you have read and agree to our Terms of use, Cookie policy and Privacy notice. King’s College also uses the anti-plagiarism platform Turnitin, as part of its KEATS (King’s E-Learning and Teaching Service) platform, so will soon be able to track down AI-dervied works, according to Turnitin. Imperial College London is upfront in how it describes the use of AI-generated content. Its important to realise that reaching an original conclusion based upon the research of a number of different sources is much more satisfying in the long run.

School Nurse

The core function of an educational institution is to provide knowledge to students and ensure students are receiving and absorbing relevant information that will be valuable to them in the long term. If you’ve checked the status of a parcel in transit, inquired about a restaurant’s opening hours or asked educational chatbot examples a basic question on your bank’s website, there’s a good chance you interacted with a chatbot. They can also help customers get connected to the right departments or human representatives. The UK’s premier GDPR compliant online chat software including Chatbots, serving a range of industries since 2004.

How might chatbots enhance students learning?

Chatbots are capable of providing students with real-time feedback, support, and guidance – allowing them to quickly find answers to their questions. Additionally, they can provide personalized recommendations for further study or research materials that could help a student better understand a particular topic.

However, getting people to engage with a chatbot means using language and communication methods they know and trust. That’s why many educational chatbots use emojis and even crack jokes to keep students interested. Online learning has been a game-changer by breaking down educational barriers and providing people with increased flexibility. However, one of the downsides is that people taking online classes might experience a lack of support outside of class times. For example, they can’t necessarily visit professors during office hours.

Reading College students team up with Pexip to create a chatbot

In some instances, it can be unclear to students what impact their disabilities might have on their studies, as well as what support is required need, and how students can request support in the disclosure process. The College has started to embed the chatbot into all student facing services; such as the student home page, Moodle and other bespoke applications such as its work experience app. I guess that when you enrolled for a new course at college or university you had lots of questions about your new course, the services that you could access to support your studies and about life on the campus. Vivify partners with schools across the country to hire out their facilities outside of school hours to enable them to generate much needed revenue that can be invested back into their facilities, teachers, and student experience. Opening up school facilities for communities to get together can improve mental and physical wellbeing, boost confidence, tackle loneliness and help people feel more positive about life.

This means the giveaway has to be highly visible, easily accessible, and effortless to participate in. It should also quickly capture the contact information (i.e., email addresses of the people subscribing). By the end, when the chatbot asks for their email address to book a demo or send a report, the visitor who took part in the chatbot quiz is much more likely to submit their email address. Sometimes, the only thing standing between you and a sale is a customer’s inability to perform a simple action themselves in order to find what they want and make a buying decision. This can be used in a similar way to Google, but it could be even more useful.

Make Chatbots without Coding!

Staff are encouraged to explore generative AI, including, but not limited to, Chat-GPT, so they are familiar with the technology that is available to their students. At present, we are building capacity for staff development in this area and are working with other University stakeholders, including IT and HROD, to develop a University-wide approach to supporting AI use. Notwithstanding, if you would like to learn more about using AI within your learning, teaching, and assessment activities, please get in touch with the Technology Enhanced Learning team in Learning and Teaching Enhancement. During one storm, Charlie independently helped 10,000 customers schedule repairs and book claims while providing real-time prompts to agents as they handled their own claims and repairs. Other companies like Khan Academy are also testing AI-powered tutors like Khanmigo, which will assist students in endeavours ranging from writing papers to coding applications. To prepare its students for the workforce of the future, the University of Florida provides every student, regardless of programme, an opportunity to learn about AI.

An organization’s employees, i.e., tech support teams, customer service agents, and salespeople, also need help figuring out answers to complex problems and questions as well (usually from customers themselves). A chatbot can do this job instead, freeing sales agents to work on more complex issues for higher priority customers. After all, sales agents will take time to find the price of each product and quote it to customers. But chatbots, educational chatbot examples since they can be directly connected to a database, can identify keywords in a customer’s price request, then quickly bring up prices for the right products. This chatbot by Vainu can answer visitor questions, familiarize them with available products and services, and eventually get their email address. And because the chatbot is conversational and can engage visitors 24/7 automatically, this website can generate leads around the clock.

For many users, the chatbot is the first touchpoint with your business, which can be much more personal than a conversation by mail or phone. Considering the information that has been used to drive this chatbot research forward, Dr Coughlan discussed that contributions from students, staff and experts was used to provide a basis to produce this research project. ’, or for the user to ask ‘Can I have some more help for this process? Dr Tim Coughlan, Senior Lecturer in human-computer interaction at the Open University, shared the importance of chatbots having built-in intelligence in order to help students with disabilities access information. Today, 35-40% of questions asked by students to a departmental chatbot relate to another department.

educational chatbot examples

As Uhrich put it, the idea is to work towards being able to answer an infinite number of questions. Although the standard information that might be asked, such us how big Máximo is and what his diet might be, needed to be worked out, the use of a chatbot also meant being able to ask less easy to guess at enquiries. “How do you create the sort of responses that can capture those more vague questions?


You may experiment with different keyword questions, grammatical structures, and degrees of information to see which ones work best. To do this, open ChatGPT and tell it to give you initial ideas for a group discussion in a specific area (i.e., posthumanism in literature). You can either build on these ideas as a group or ask ChatGPT to generate more ideas to then discuss. Once you have discussed these, tell ChatGPT to act like a teacher to play a question and response game. Put into ChatGPT ‘question my group on these areas [input the discussion ideas], wait three minutes for a response and then give us an answer’. In the three minutes, work in your group to answer the question before ChatGPT gives your group the answers.

Demystifying conversational AI and its impact on the customer experience – Sprout Social

Demystifying conversational AI and its impact on the customer experience.

Posted: Tue, 29 Aug 2023 07:00:00 GMT [source]

Other companies who deal with many different products (or even just a few) can apply this chatbot use case to quickly answer customer requests for price quotes. It shows customers whether it has a product in stock – and then lists its price. Notice how the chatbot also shows the product images and has a ‘shop now’ button underneath so customers can quickly visit the page and buy the product whose price the chatbot quoted. Before buying products/services, today’s customers like to do research. And during their research quest, they often try to contact a business/service to learn more about a product’s price, i.e., a quote, in order to make a decision. This process can be repeated multiple times in the chatbot until the customer lands on a product category that’s truly refined and only showing those products they actually want to see.

Websites offering tools that paraphrase AI-generated text for this purpose are already popping up all over the world. Another method is to require students to write reflective assignments closely based on the module themes. Some students require additional support with assignments, and as a result a wholesale switch away from essays to timed exams would not be welcomed. In the end, you must adhere to the usual rules around writing and the production of reports. Never pretend something is your own work if it is not, and always acknowledge the role of support in the form of a spell-checker or AI in the development of a piece of work.

educational chatbot examples

Trained AI chatbots can similarly transform knowledge management in higher education, improving efficiency and decision-making across many functions. AI chatbots have the potential to impact information literacy in various ways, although there are significant downsides to their use. One concern is the limited accuracy of the information provided by AI chatbots, as they may not always have the most up-to-date or complete information and can sometimes make mistakes. Another concern is the potential for bias in the information provided, as these chatbots are only as unbiased as the data they were trained on. Over-reliance on AI chatbots for information can also lead to a decline in critical thinking and information literacy skills, as users may become less likely to seek out and evaluate information for themselves. Experts agree that instead of resisting AI, the education sector must embrace its potential.

  • Still, these tools will only get stronger, and are not going anywhere.
  • It can also refer to the systems and tools developed to manage such large data sets.
  • There is also a significant risk of false positives, with original work that has been translated into English more likely to be flagged as AI generated.
  • Bias – Any pre-learned attitude or preference that affects a person’s response to another person, thing or idea.

As such, the marketing channel you use to attract customers must adapt to the audience’s needs and requirements. AmTrak, a railroad service in U.S.A and Canada, has used this chatbot use case. Hiver, a service that provides shared-email services to companies, does this job beautifully.

In 2018, the Field Museum in Chicago decided that the best way to introduce a new exhibit was to use chatbot technology for the first time. This was because it was due to show off its cast of the largest dinosaur ever discovered, known as Máximo, and it wanted to make a splash. Professionals at the museum had prior experience with digital engagement for its dinosaur exhibits.

Building a Strategy to Harness ChatGPT in Education –

Building a Strategy to Harness ChatGPT in Education.

Posted: Sun, 20 Aug 2023 07:00:00 GMT [source]

Their chatbot regularly provides style guides, choices and product pricing, helping H&M improve customers shopping experience. Plum, a company which creates an AI-equipped, money-saving software, uses a chatbot  to teach incoming users how their product works. Their chatbot starts by introducing their software and giving social proof and then asks users whether they’d like to learn more.

educational chatbot examples

How do I create a self-learning chatbot?

Develop your self-learning chatbot using Python and machine learning libraries. Start by preprocessing the collected data, cleaning it, and converting it into a format suitable for training. Use natural language processing (NLP) techniques to tokenize the text and handle other language-specific tasks.